Too much people. In the hotel they don’t have enough room to attend the number of people that they receive. A luxury hotel like this is unacceptable that you dont find seat to have breakfast
Jorge
enero de 2025
The room was absolutely superb. Recently refurbished it presented beautifully. Well-designed with mostly excellent modern facilities. The very modern lights, blinds, curtains etc., control system caused a few problems. The hotel moved very quickly to solve them. Breakfast had to be carefully chosen but a classic French breakfast was available which we greatly enjoyed. The view of the lake was uninterrupted and very beautiful. The hotels fleet of restaurants is ideal for foodie guests. A combination of good Japanese and high quality French offered much to the palate. Even the Lobby Lounge could offer delicious dim sum.
Richard
septiembre de 2022
Grounds were exquisite
Stacy
junio de 2022
Facilities, the spa (Polynesian massage was lovely) and room were gorgeous. So clean and peaceful. Love the Bluetooth speakers in the bathroom. Bedroom was spacious. Service was very nice. Enjoyed the ice room in the spa too. Love the sparrows and the breakfast choice.
Satvi
julio de 2023
This is a Grand Belle Epoque hotel that fancies itself one of the best in the world. I would agree with two exceptions (see below). The rooms are stunning as is the decor of the common spaces. The hotel offers multiple dining options and other ammenities. But perhaps the single most important reason to stay at this hotel is the view across Lake Geneva and the Alps. It is a true joy to sit on your balcony for breakfast and look at the changing cloud patterns across the water and the ice caps on the mountains.
Richard
diciembre de 2022
location, style , a beautiful hotel
Isabel
junio de 2023
Everything was amazing. Beautifully decorated for Christmas (truly magical), clean, amazing, top notch and helpful staff. Food was delicious in all of the restaurants (we tried them all). And also it’s very important to mention it was family friendly and kids were treat with respect and not like they are burden
Lukasz
diciembre de 2024
Very friendly staff particularly Celestin. He made me feel at ease and was very helpful during the check-in process. Offered to take me on a tour of the hotel despite that I checked in well after midnight. He was kind and polite enough to check if I had settled well once I got to my room. I will certainly visit again
Norman
diciembre de 2024
Extremely comfortable and charming property that bleeds class and culture. There is a meticulousness to it that really emphasizes quality and elegance. Everything’s clean and flawless, as to be expected from a 5-star hotel, and the design is very much infused with the style of high French/Swiss architecture.
Jianzhong
junio de 2023
Loved the staff. Walking along the lake. The weather. The hotel and grounds are amazing. Our rooms were 2 separate bedrooms but we shared a bath which was ok for a few days. The lobby Christmas tree was magnificent. The daily breakfast was to die for. Better than any other 5 star hotel we have experienced.
Laura
febrero de 2023