I loved the spa and the hotel was beautiful ! The staff were very friendly and accommodating. I really enjoyed my experience at the Japanese restaurant of the hotel also and the manager was very kind to recommend me excellent dishes ! I do one night stays in 5 star hotels in Switzerland relatively often, unlike others I stayed in this one allowed me to enjoy the spa through the day even after my check out, I really appreciated this !
Athina
Nisan 2025
Too much people. In the hotel they don’t have enough room to attend the number of people that they receive. A luxury hotel like this is unacceptable that you dont find seat to have breakfast
Jorge
Ocak 2025
The room was absolutely superb. Recently refurbished it presented beautifully. Well-designed with mostly excellent modern facilities. The very modern lights, blinds, curtains etc., control system caused a few problems. The hotel moved very quickly to solve them. Breakfast had to be carefully chosen but a classic French breakfast was available which we greatly enjoyed. The view of the lake was uninterrupted and very beautiful. The hotels fleet of restaurants is ideal for foodie guests. A combination of good Japanese and high quality French offered much to the palate. Even the Lobby Lounge could offer delicious dim sum.
Richard
Eylül 2022
Grounds were exquisite
Stacy
Haziran 2022
Facilities, the spa (Polynesian massage was lovely) and room were gorgeous. So clean and peaceful. Love the Bluetooth speakers in the bathroom. Bedroom was spacious. Service was very nice. Enjoyed the ice room in the spa too. Love the sparrows and the breakfast choice.
Satvi
Temmuz 2023
Everything was amazing. Beautifully decorated for Christmas (truly magical), clean, amazing, top notch and helpful staff. Food was delicious in all of the restaurants (we tried them all). And also it’s very important to mention it was family friendly and kids were treat with respect and not like they are burden
Lukasz
Aralık 2024
Very friendly staff particularly Celestin. He made me feel at ease and was very helpful during the check-in process. Offered to take me on a tour of the hotel despite that I checked in well after midnight. He was kind and polite enough to check if I had settled well once I got to my room. I will certainly visit again
Norman
Aralık 2024
location, style , a beautiful hotel
Isabel
Haziran 2023
This is a Grand Belle Epoque hotel that fancies itself one of the best in the world. I would agree with two exceptions (see below). The rooms are stunning as is the decor of the common spaces. The hotel offers multiple dining options and other ammenities. But perhaps the single most important reason to stay at this hotel is the view across Lake Geneva and the Alps. It is a true joy to sit on your balcony for breakfast and look at the changing cloud patterns across the water and the ice caps on the mountains.
Richard
Aralık 2022
Extremely comfortable and charming property that bleeds class and culture. There is a meticulousness to it that really emphasizes quality and elegance. Everything’s clean and flawless, as to be expected from a 5-star hotel, and the design is very much infused with the style of high French/Swiss architecture.
Jianzhong
Haziran 2023
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