Beau-Rivage Palace

I loved the spa and the hotel was beautiful ! The staff were very friendly and accommodating. I really enjoyed my experience at the Japanese restaurant of the hotel also and the manager was very kind to recommend me excellent dishes ! I do one night stays in 5 star hotels in Switzerland relatively often, unlike others I stayed in this one allowed me to enjoy the spa through the day even after my check out, I really appreciated this !

The room was absolutely superb. Recently refurbished it presented beautifully. Well-designed with mostly excellent modern facilities. The very modern lights, blinds, curtains etc., control system caused a few problems. The hotel moved very quickly to solve them. Breakfast had to be carefully chosen but a classic French breakfast was available which we greatly enjoyed. The view of the lake was uninterrupted and very beautiful. The hotels fleet of restaurants is ideal for foodie guests. A combination of good Japanese and high quality French offered much to the palate. Even the Lobby Lounge could offer delicious dim sum.

Facilities, the spa (Polynesian massage was lovely) and room were gorgeous. So clean and peaceful. Love the Bluetooth speakers in the bathroom. Bedroom was spacious. Service was very nice. Enjoyed the ice room in the spa too. Love the sparrows and the breakfast choice.

Very friendly staff particularly Celestin. He made me feel at ease and was very helpful during the check-in process. Offered to take me on a tour of the hotel despite that I checked in well after midnight. He was kind and polite enough to check if I had settled well once I got to my room. I will certainly visit again

It’s a really beautiful hotel in a perfect location in a lovely city. The staff are all wonderful. Special mention for Alex, a brilliantly helpful concierge.