Too much people. In the hotel they don’t have enough room to attend the number of people that they receive. A luxury hotel like this is unacceptable that you dont find seat to have breakfast
Jorge
січень 2025 р.
The room was absolutely superb. Recently refurbished it presented beautifully. Well-designed with mostly excellent modern facilities. The very modern lights, blinds, curtains etc., control system caused a few problems. The hotel moved very quickly to solve them. Breakfast had to be carefully chosen but a classic French breakfast was available which we greatly enjoyed. The view of the lake was uninterrupted and very beautiful. The hotels fleet of restaurants is ideal for foodie guests. A combination of good Japanese and high quality French offered much to the palate. Even the Lobby Lounge could offer delicious dim sum.
Richard
вересень 2022 р.
Grounds were exquisite
Stacy
червень 2022 р.
Facilities, the spa (Polynesian massage was lovely) and room were gorgeous. So clean and peaceful. Love the Bluetooth speakers in the bathroom. Bedroom was spacious. Service was very nice. Enjoyed the ice room in the spa too. Love the sparrows and the breakfast choice.
Satvi
липень 2023 р.
This is a Grand Belle Epoque hotel that fancies itself one of the best in the world. I would agree with two exceptions (see below). The rooms are stunning as is the decor of the common spaces. The hotel offers multiple dining options and other ammenities. But perhaps the single most important reason to stay at this hotel is the view across Lake Geneva and the Alps. It is a true joy to sit on your balcony for breakfast and look at the changing cloud patterns across the water and the ice caps on the mountains.
Richard
грудень 2022 р.
location, style , a beautiful hotel
Isabel
червень 2023 р.
Everything was amazing. Beautifully decorated for Christmas (truly magical), clean, amazing, top notch and helpful staff. Food was delicious in all of the restaurants (we tried them all). And also it’s very important to mention it was family friendly and kids were treat with respect and not like they are burden
Lukasz
грудень 2024 р.
Very friendly staff particularly Celestin. He made me feel at ease and was very helpful during the check-in process. Offered to take me on a tour of the hotel despite that I checked in well after midnight. He was kind and polite enough to check if I had settled well once I got to my room. I will certainly visit again
Norman
грудень 2024 р.
Extremely comfortable and charming property that bleeds class and culture. There is a meticulousness to it that really emphasizes quality and elegance. Everything’s clean and flawless, as to be expected from a 5-star hotel, and the design is very much infused with the style of high French/Swiss architecture.
Jianzhong
червень 2023 р.
Loved the staff. Walking along the lake. The weather. The hotel and grounds are amazing. Our rooms were 2 separate bedrooms but we shared a bath which was ok for a few days. The lobby Christmas tree was magnificent. The daily breakfast was to die for. Better than any other 5 star hotel we have experienced.
Laura
лютий 2023 р.